Welcome to the bellabox website (the “Site”). “bellabox” refers to Bellabox Pte Ltd. (Reg No: 201229698D), the company who owns and operates this website, having its registered office:
26A Temple St
058571 Singapore
and its subsidiaries, related entities and assigns. By accessing, browsing or using this Site, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions (the “Terms”) which, together with our Privacy Policy govern the relationship between Us (bellabox) and You (the User). If You do not agree to these Terms, You must not use or access this Site.
1. USE OF THIS SITE
Your use of this Site is subject to the following terms and conditions:
(a) Your use of this Site must, at all times, be in compliance with these Terms and must only be for your own, non-commercial, personal use. You are responsible for all communications, including but not limited to, the transmission, uploading or posting of information onto or through this Site by You or through Your login and You shall be responsible for the consequences of any such communications to the Site.
(b) You must not use the Site for any of the following purposes, which are expressly prohibited by bellabox: (i) Communicating, transmitting, posting or uploading of any material that infringes on any rights, including but not limited to intellectual property, of any third party. (ii) Communicating, transmitting, posting or uploading any information, content or material which is untrue, inaccurate, obscene, libelous or abusive. (iii) Engaging in any conduct that would violate any law or regulation in any applicable jurisdiction. (iv) Attempting to interfere in any way with the Site’s or bellabox’s network security, or attempting to use the Site’s service to gain unauthorised access to any other computer system or network.
(c) You are responsible for maintaining the confidentiality of Your login details and You accept responsibility for all activities that occur under Your login. You must notify Us immediately in the event of any unauthorised use or misuse of Your account or where there is any other breach of security.
(d) Bellabox reserves the right to revise these Terms at any time and for any reason without notice to You. It is Your responsibility to review these Terms each time You use the Site.
(e) We reserve the right to, at any time and without notice to You, revise the products and services available on and through this Site and to change, suspend or discontinue any aspect of this Site without liability to You or to any third party.
(f) Bellabox may, at our sole discretion, impose rules for and limits on the use of this Site by You or any other member or restrict Your access to part, or all, of the Site without notice or penalty. Any such rules, limits or restrictions shall be incorporated into and form part of these Terms.
(g) Bellabox may impose additional terms and conditions specific to any products, orders or aspects of your use of this Site, including but no limited to, with respect to the ordering, shipment and return of goods purchased through this Site and to any membership reward programs (“Additional Terms”) offered from time to time by Bellabox. These Additional Terms shall be incorporated into and form part of these Terms. In the event of any inconsistency between these Terms and any Additional Terms, the Additional Terms shall prevail to the extent of the inconsistency.
2. PRODUCTS AND INFORMATION
Your use of this Site is, at all times, entirely at Your own risk. Except in respect of any content submitted by Members, bellabox shall use reasonable endeavours to ensure that any information on this Site is complete, reliable and up to date. Notwithstanding this, neither We, nor any third party make any warranties or guarantees as to the accuracy, timeliness, completeness, performance or suitability of any information, product or materials found on this Site. You acknowledge that any such information may contain errors or inaccuracies and Bellabox expressly excludes any liability, which may arise. Where any such inaccuracies or errors do occur, We may correct that information without any liability to You or any third party. Bellabox does not make any guarantee as to the availability or suitability of products on this Site. Its is your responsibility to determine the suitability of a product or service for You and Bellabox expressly excludes all liability in relation to this. Bellabox reserves the right to, at its sole discretion, limit the quantity of products purchased by any User through this site at any time and for any reason.
3. SERVICE AVAILABILITY
Our site is only intended for use by people resident in Singapore. We do not accept orders from individuals outside of Singapore.
4. MEMBERSHIP
Your membership is formed based on the following terms:
(a) You must be: (i) over 18 to register for and use this Site (ii) a resident of Singapore (iii) accessing our site from Singapore to create your membership.
(b) The subscription plan to our Services consist of an initial charge and then followed by recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Bellabox may submit periodic charges (e.g., monthly) without further authorization from you, until you provide prior notice that you have terminated this authorization. Such notice will not affect charges submitted before bellabox reasonably could act. To terminate your authorization email bellaservice@bellabox.asia.
(c) By subscribing to bellabox you are agreeing to pay recurring periodic subscriptions for an indefinite time until cancelled by you or us, on the subscription terms set out in the application form you have completed. You can cancel your subscription at any time with a 10 day notice period. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you.
(d) Auto-renewal. Following your initial subscription period of one, three, six or twelve months, your bellabox subscription will be automatically extended for successive renewal periods, at the then-current non-promotional subscription rate. To cancel your subscription, you must email bellaservice@bellabox.asia and we will do it for you. If you cancel, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
(e) We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.
(f) Once you have been charged on your account, we cannot refund your bellabox. Any cancellations will take effect for the following month. We do not accept returns.
5. PROPRIETARY RIGHTS
This Site contains materials that are owned by or licensed to bellabox. These materials include, but are not limited to, the design, layout, look, appearance and graphics and are protected by applicable copyright, trademarks or other relevant proprietary rights and laws. You must not use, reproduce, sell, license, display, publish, adapt, edit or in any way create derivative works from any of the content or materials contained on this Site. You may not create a link to this Site from another website or document without the prior written consent of bellabox. Bellabox does not claim ownership of any content or materials You make available through the Site however You grant bellabox a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or materials or part thereof without any obligation of compensation or attribution to You. You represent, warrant and covenant to Us that You have the full right to grant to Bellabox the right to use such content or materials in the manner specified in this Clause.
6. DISCLAIMER
Your use of this Site, is at all times at Your own risk and you assume all responsibility associated therewith. All information, content, materials or products available on or in any way through this Site are provided to You on an as is basis. Bellabox expressly excludes all warranties, express or implied, to the extent permitted by law, including but not limited to those relating to merchantability and fitness for a particular purpose. Bellabox does not warrant that this Site and the services provided herein will be uninterrupted, free from errors, defects, viruses or other harmful components. From time to time this Site may contain links to other third party websites. Bellabox does not in any way endorse the content of any such websites or make any representations, warranties or guarantees in relation to those sites and We expressly exclude any liability which may arise from Your use of or access to those third party websites.
7. INDEMNIFICATION
You shall indemnify, defend and hold harmless bellabox and its subsidiaries and assigns, from and against any and all claims, damages, liabilities, costs (including legal fees) and expenses which arise directly or indirectly from Your use of this Site, any breach by You of these Terms or the Privacy Policy, or any breach of any third party intellectual property rights.
8. LIMITATION OF LIABILITY
Notwithstanding anything else in these Terms, bellabox, its subsidiaries, assigns and third party providers shall not, under any circumstances be liable to You or any other User of this Site for any direct, indirect, incidental, punitive, special or consequential damages whether based on contract or tort arising out of Your use or inability to use this Site. Bellabox’s total liability to You shall be limited to the amount paid by You to Us for Your membership fees for the membership period during which the event giving rise to the liability occurs. This Clause 7 applies in respect of all content, information, products and services available on or through this Site.
9. POSTAGE
Any products purchased by You from this Site will be posted by a third party carrier. All title in and risk to such products will pass to You upon delivery to the third party carrier by Bellabox.
10. CANCELLATION POLICY
Annual memberships may only be cancelled at the termination of the membership period and not during the term of the membership. Monthly memberships may be cancelled at any time upon giving Us 10 days notice of your intention to cancel. All membership cancellations should be directed to bellaservice@bellabox.asia.
11. PRICE AND PAYMENT
The price of the Products, service and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error. Product and membership prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you.
12. RETURN POLICY
Once you have been charged on your account for your monthly bellabox, we cannot refund your bellabox. Any cancellations will take effect for the following month. We do not accept returns for the bellabox.
If You are not 100% satisfied with your full-size product purchase from the shop, you can return Your un-opened, unused full-size product(s) in its original condition to bellabox within 7 days of the date on the invoice for a full refund upon pre-approval from bellabox. All products are checked for quality before dispatch and while we try our best to ensure that the product is delivered to You in perfect condition, the product may be damaged in the delivery process. Should this happen You can return the damaged items and We will re-send the product and pay for the return and additional postage charges. In the case where the product is sold out we will offer a full refund. If You intend to seek a refund, replacement or exchange, you must email Us on bellaservice@bellabox.asia or call Us on 6631 9334 to obtain prior approval. Please include the order number and reason for the return. Bellabox shall bear the costs of all domestic return shipping. Return the items to:
Bellabox Pte Ltd
26A Temple St
058571 Singapore
Please do not send Your purchased product back to the manufacturer. bellabox will not refund any opened, used, discounted, clearance or sales products or items or free gifts or samples.
